Industrial maintenance for service companies

Improve service quality by reducing power cuts and vehicle breakdowns

Power cuts and repeated car breakdowns impact your quality of service

Whether you are a bank, a consulting firm, a restaurant, a hotel, a distribution company, a delivery company, a store, a leisure center, a school or even a health establishment, you are subject to two problems recurring in Djibouti:

power cuts, especially in summer
and car breakdowns, especially if serviced with low-quality consumables

These problems create an even greater evil that deteriorates your quality of service: business downtime and delays in service delivery.

Indeed, imagine that you are a restaurant, that you cook and that you are about to serve your 50 customers. Suddenly, no electricity. Since you don’t have a power generator, you wait for the electricity to come back and so do your guests.

The heat makes the place unbearable, hunger begins to be felt and customers become impatient. But during this long wait some make you the following reflection

“Why don’t you invest in a generator? In a country like Djibouti, it is essential.

25 minutes later, the electricity returns. Several customers have already left the premises, the remaining ones are still waiting a few minutes for you to serve them. But with a certain bitterness.

This situation is completely valid, in the event that your generating set is faulty or poorly maintained, which makes its operation very uncertain and weakens its performance.

Now imagine that you are a large service company and that you have a fleet of 5 buses dedicated to transporting personnel.

Two vehicles break down: the engine is dirty. Yet you had the maintenance at your usual mechanic 6 months ago.

Unfortunately, to reduce his own costs and increase his margin, he opted for low quality lubricant and filters.

This outage de facto generates several management problems which, in the end, deteriorate your quality of service:

staff who arrive very late for work and who take time to get into the groove,
a paid staff no matter what,,
interventions and repairs that weigh on your cash flow,
exploding operating and ownership costs,
and a vehicle that lasts less, forcing you to replace it sooner than expected.

In Djibouti, many solutions exist to deal with these problems. But which ones suit you best ?

Many of your colleagues have already answered this question and have opted for the lowest bidder.

The risk with less expensive, unknown brand or counterfeit lubricants, filters, bearings and generators is that no one can guarantee their effectiveness, durability and above all their compatibility with your existing equipment and your needs.

And when you break down, your usual distributor of automotive maintenance solutions or generators cannot come to your aid, for three main reasons:

it does not have the original spare parts or adequate consumables in stock,
there are no technicians certified by the manufacturer who are needed to intervene and solve your problem,
and it does not have a reactive and competent purchasing team that can carry out an emergency supply within a reasonable time frame with accessible prices.

And often, the reality is bitter for your colleagues, those who have chosen the lowest offer:

increase in operating and ownership costs (TCO) due to the numerous repairs and replacement of parts,
more frequent downtime,
decline in productivity,
decline in the quality of service,
dissatisfied customers who go elsewhere,
and ultimately lower than expected turnover and profits.

Tamamoul provides you with optimal solutions to generate reliable electricity without interruption and reduce breakdowns of your vehicles

Tamamoul is the official and exclusive representative in Djibouti of the brands CUMMINS, VALVOLINE, FLEETGUARD and SKF.

We ensure the supply of power generators, diesel engines, lubricants, filters and bearings of premium brands recognized worldwide for their high technicality and reliability

For electricity, we have developed a special offer :

TAMAMOUL ENERGY is an offer dedicated to the supply, servicing and maintenance of power generators and heat engines.

Electrical energy is vital for our modern societies. Without electricity, there is no activity. And power outages can cost you dearly and deteriorate your quality of life.

That’s why we supply and install CUMMINS power generators that allow you to produce your own power on site, whether it’s primary or standby.

But we do more than supply CUMMINS power generators.

We design, install and commission a complete energy production and optimization system for you, perfectly compatible with your domestic needs.

To guarantee you a high-performance, reliable and durable system, TAMAMOUL has developed a turnkey solution including:

the study and complete diagnosis of your energy needs
advice in the choice of the CUMMINS generator set and related products and services adapted to your needs (circuit breaker, inverter, controller, fuel tank, civil engineering works, paving, etc.)
writing the specifications
the design and conception of the energy solution
the supply and installation of the complete solution with all its components
testing and commissioning
maintenance and personalized follow-up.

In addition, to ensure continuous electricity production, without worries, without interruption, for as long as possible, Tamamoul has created AMC, a global maintenance service for your generating set.

With our AMC service, you are guaranteed to benefit from:

optimal operation of your power generator through preventive and curative maintenance
technical assistance and personalized quality monitoring provided by qualified technicians certified by CUMMINS,
permanent availability of original spare parts supplied by the manufacturer,
and a rapid response service, 7 days a week, 24 hours a day.

Are power cuts affecting your lifestyle? Let's talk about it.

To reduce breakdowns as much as possible and sustainably maintain your fleet of vehicles in perfect working order, there is :

TAMAMOUL AUTOMOTIVE is an offer dedicated to the servicing and maintenance of vehicles, machinery and engines.

Repeated machine breakdowns caused by poor maintenance can cost you dearly, lengthen your lead times and impact your image.

To prevent these breakdowns, extend the life of your machines and reduce your cost of ownership (TCO – total cost of ownership), servicing and maintenance of your motors and integrated rolling and rotating systems is necessary.

But this must be done with very high quality lubrication and filtration products that are perfectly suited to your car.

This is why we have selected only premium brands recognized worldwide – in their respective specialties – for their technicality and quality.

VALVOLINE, for automotive and industrial lubrication solutions.
FLEETGUARD, for automotive and industrial filtration solutions,
SKF, for the performance of rotating equipment by supplying bearings, seals and lubricants,

This complementary offer of Premium products is reinforced by consulting services and personalized follow-up provided by qualified and certified technicians